Walmart self checkout accused of stealing

By Michael Corkery. Thompson, 43, was baffled and scared. An agoraphobic, she had not shopped at a Walmart in more than a year. The lawyer demanded that Ms. She received three letters over two months in early To get the money back, many companies employ aggressive legal tactics and take advantage of loosely written state laws, pushing for restitution even when people have not been convicted of wrongdoing.

Many of the laws were established so retailers could pursue shoplifters without clogging up the courts. Retailers, though, often move on both fronts, pressing criminal charges against suspects, while demanding that they pay up before cases are resolved. In many states, retailers do not have to return the money they collect if the cases are ultimately dismissed or the people are cleared.

A Walmart executive, in a court deposition, acknowledged that the company did not follow up to check on whether people it sought money from had been convicted of shoplifting.

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Walmart and other companies have created well-oiled operations, hiring law firms to send tens of thousands of letters a year. Thompson brought against the retailer. The firm also pointed out to Walmart that minors tended to pay off more frequently, the filing said. Thompson, whose criminal case was dismissed after no one from Walmart appeared at a hearing to testify against her.

Walmart declined to comment on individual cases, citing continuing litigation. We continually evaluate the effectiveness and benefit of our programs. Starting decades ago, the retail industry lobbied state legislatures for legal recourse to pursue shoplifters with fines. Retailers argued that the penalties would go a long way toward deterring future theft, and that rampant shoplifting ate into already thin profit margins, potentially raising prices for consumers. Despite numerous lawsuits against retailers and news reports about collection tactics, the laws have remained largely intact.

Maryland is one of the few states to revise its shoplifting statutes.Walmart offers self-checkout to help customers get out of the store faster. These lanes are open as long as the store is open, which is 24 hours at the local super Walmarts. Unfortunately, the self-checkout is being abused by people who think they can get away with stealing, by not scanning all the items before they place them in the bag.

People are getting arrested all the time for shoplifting.

They’re Falsely Accused of Shoplifting, but Retailers Demand Penalties

Although a store has a lot of time to press charges for shoplifting against someone caught stealing, Walmart does it right away. They press charges when the arrest is made. Some people who were caught stealing thought they would get a slap on the wrist. They were arrested and went to jail for shoplifting even though it was their first offense.

Most people, especially first-time offenders, are then sentenced to probation and have to pay fines. However, you can go to jail up to a year for petty theft. Petty theft charges also show up on background check. While these are misdemeanor charges, they stay on your record for life in most states.

Some misdemeanors do go away depending on the state. A misdemeanor, such as shoplifting for petty theft, can ruin your life if you want to get a job in retail and other businesses.

Another Walmart shoplifter told police he had dementia and forgets things. There are also new Walmart self-checkout cameras that provide a lot of surveillance for the loss prevention officers. They know all the theft techniques when it comes to scan and go shoplifting.

Their jobs are to prevent theft, and they catch people all the time. Recently, a shoplifter loaded her shopping cart with a generator she tried to steal by walking out through the Garden Center. Once outside, she asked a store employee to help her load it into her vehicle. When the employee became suspicious and asked her for the receipt, she quickly drove off.

Surveillance video captured her license plate, and she was found at home. Some people who stole from Walmart thought they got away with it long after. The video records from the surveillance cameras are digitized and never deleted. An employee found items missing from her department during an inventory check and asked a loss prevention officer to review the footage. They found two people taking items from the department, walking to another area of the store, and concealing the merchandise into their pockets.

Surveillance video captured their license plate, and they were arrested a couple of weeks after the theft. Stealing from a Walmart self-checkout or store is never a good idea because you will most likely be caught. People have stolen from Walmart because they needed a grill, or because they wanted candy. To see some of the recent Walmart arrests, go here. All persons arrested are innocent until proven guilty. Signup for the free Sebastian Daily newsletter for your chance to win free dinners and merchandise!Remember Me?

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walmart self checkout accused of stealing

Join Date Aug Posts 1. Accused of Stealing After Having Problems With Self-Scanner My question involves criminal law for the state of: Texas Me and my kids were using the self-checkout machine at Walmart, I was having problems with it scanning items and once it locked up on me I now wish I would have just gone to a a regular check out line But I finally finished and bagged all my items and paid.

Once we were right outside the security devices I was stopped by a Walmart employee asking to see my receipt. She started going thru my cart saying you did not pay for this or this, they escorted us to a back room where they said it looked like I was trying to not pay for the items on camera but of course this is totally false.

They called the police, got my id and social and took a pic of me. They told me I was not under arrest and was free to go and they would investigate this local pd and that I could be arrested at my home if found guilty. They gave me my receipt and cart and told me I could look thru it before I left which I am glad I did because they accused me of taking more than 20 items that I had paid for. I am so scared that they are going to find me guilty of something I am not!!!!

Is the reason they did not arrest me at the store is because they do not have enough evidence, i was not even given a ticket? Please any advice would be greatly appreciated on this matter. So how much and what quantity of items did you have in the cart that were not paid for? Join Date Jan Posts 38, Re: What Should I Expect, Do I Need an Attorney they probably didn't arrest you or give you a citation because the police did not see it clearly enough as your actions were criminal.

They will turn their report and investigation over to the DA who will determine if there will be any charges. Did you put every item you claimed to have scanned in a bag on the little shelf? If not, the attempt at theft becomes obvious. If so, it would tend to support your claims.

Did they check the scanner after you said it wasn't working correctly?Remember Me? Results 1 to 10 of Thread Tools Email this Page…. Wrongfully Accused of Shoplifting in a Self-Checkout Lane My question involves criminal law for the state of: Maryland I went to Walmart to buy a few items and used the self check out at Walmart. It was a small amount of groceries. I used self-check out before and have experienced it when sometimes some items don't scan easily.

walmart self checkout accused of stealing

On this particular day I noticed a couple items didn't scan very well but eventually they appeared to scan. I placed the items in the bag on the weighted table that normally would alarm if something didn't get rung up.

They’re Falsely Accused of Shoplifting, but Retailers Demand Penalties

Everything appeared to go through, I didn't have my glasses with me and didn't check my receipt. I paid for items and went to my car and drove home. On the way home I noticed there was a police car behind me.

After a couple miles with lights on they I pulled me over. I got out and was told that I stole something from Walmart. I said no, and handed them the receipt. They went through my items and found an item that wasn't listed!! No alarms sounded or staff approached me at Walmart! The police arrested me and charged me with thief. If the technology used at Walmart isn't maintained and isn't working properly weighted scan should have picked this up once I put an non scanned item in bag!

If they don't have their system calibrated correctly and scanner not working. Has this ever happened to others? What should I do?

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Join Date Nov Location in alto mare Posts 1,Walmart, Target, Kroger, Whole Foods, and CVS are among the many retailers that offer the self-service technology, which allows customers to scan and bag their own purchases.

But there's an alarming downside to the self-checkout lanes: they encourage even the most honest shoppers to become petty thieves, according to a new study cited by the New York Times. Losses can come from a number of issues. Customers either deliberately or accidentally fail to scan some items by leaving them in their cart.

They can also make mistakes in the scanning process — for example, identifying higher-priced organic produce as conventionally grown, which costs less.

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For example, one retailer described an incident where a shopper didn't scan all his items:. But retailers are very wary of prosecuting shoppers, because it's potentially a "legal and customer relations minefield," researchers said.

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Login Subscribe. My Account. World globe An icon of the world globe, indicating different international options. Hayley Peterson.Thanks for visiting Consumerist. As of OctoberConsumerist is no longer producing new content, but feel free to browse through our archives.

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Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR. The plaintiff says she showed the guard where the chicken bones had been accounted for at the bottom of the receipt, but:. The security guard started screaming and asked to see the identifications of the plaintiff and her husband.

The security guard screamed at the plaintiff and her husband saying they were going to be deported. The security guard, in overly loud voice, stated plaintiff and her husband were illegal and what were they doing in this country. Plaintiff asked for the assistant manager. The security guard answered by saying plaintiff and her husband were going to jail. The plaintiff says she made multiple offers to re-scan the package just to be done with the ordeal. She also asked for store employees to review the videotape of them checking out.

The guard called the police, who arrested the couple. The plaintiff says the guard also called the Walmart where the plaintiff had been employed at the time to let that store know she was being charged with theft. Even worse, the suit alleges that the store contacted INS about her husband and had him deported.

As a result of being in jail and being accused of being a thief, [the plaintiff] lost her home, her car, all of her personal belongings and her husband was deported.

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Suspects accused of stealing from self-checkout at Walmart

Visit our parent organization, Consumer Reportsfor the latest on scams, recalls, and other consumer issues. Part of. Welcome to the Consumerist Archives Thanks for visiting Consumerist. Related playing favorites?Who is autistic was helping his mother check out well I was chasing the two younger ones around they apparently forgot to scan a pair of socks.

We get to the exit 2 unmarked man stop us one tells me they are security the other starts going through the bags in the cart. Grabs the sock asks for the receipt and says yeah they are not on here. We got you on tape just putting them in the bag.

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My wife has to go with them well I take the kids to the car. They don't treat her very nice. They wouldn't let her see the video tape when she asks. We had the money to pay for them told her no they are evidence.

Many shoplifters have enough money in their pocket to pay for the items they take. They try to slip out with an extra item or two just for the challenge. The fact is you put merchandise in you bag that you hadn't paid for. It's not their fault you were stopped for taking a product you didn't pay for. I was wrongfully accused today and they went to the extent of calling the police and I was wrongfully incarcerated to top it off loss my holiday pay for my management position at Walgreens inconvenienced my coworker who missed his daughters birthday party and scared my 7 year old.

Walmart is losing tons of money to companies like Amazon and they have to make it up somewhere. The fact that you mention your son is autistic - which has nothing to do with the story - tells me your complaint is bogus. Attention seeking.

Get over yourself, pay attention when checking out - case closed.

Stealing From Walmart Self-Checkout Is Not Smart

Your children running around with unpaid merchandise is not the company's problem, it's yours. Regardless of age or disability, you as the parent are responsible for your children and how they act.

walmart self checkout accused of stealing

Paid for the stuff your kids have, better yet your kids shouldn't have any merchandise to begin with. Lesson learned. And I'll pray for you also, for you are an idiot for raising kids with no manners, just like your parents raised you. Anonymous Dec 5th, you're one of those people that do not understand that it is not the company's policy too watch children.

I remember a long long time ago taking a pack of Good n' Plenty from the Dart store when I was 7. We got home my mother found it and took me back to apologize to the manager for stealing. I've never stolen since. LOL, mine was a caramel and I was 5 at most. I was so embarrassed that the thought of trying to intentionally take something from a company sends chills down my spine and the dread of any eyes on me to this day.

There's no accounting for mistakes? Not allowing a customer to correct an error which is both owning up to a mistake AND taking responsibility in which the author stated they were willing to do and had the means to do so and thus not only try to sully their good name but then turn down further revenue by denying them the ability to return to the store seems like one of the most illogical business models I've heard of.

Shoppers have discovered a devious new way to steal from stores

I agree that merchandise not paid for is stealing if the intent is there and no effort to resolve the issue in a mutually beneficial manner is approached by the offending party. Missing something on the self-check-out, even a couple of items not scanned unintentionally is no reason to ruin a person's life, current job, and future job possibilities just because you want to be a lazy corporation and follow a one-size-fits-all approach to this scenario. Seems more of a win-win this way The person that made the mistake doesn't get their lives turned upside down, and the store retains a customer and the additional revenue otherwise lost.

As for the children in the story, they give context to the situation as to why the wife was hauled off and not him and the autistic child has bearing when you consider they may have been the one to inadvertently put the item in the bags unbeknownst to the parents.


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